Billing
For General Questions Regarding Your Account or Statement
Call Element Medical Imaging at 913-469-8998 or Contact Us Online
For Accounts Sent to Our Collection Agencies
We make every attempt to work with patients to pay their balances in a timely manner. We only utilize third-party collection agencies as a last resort to obtain payment rightfully owed to us for the high quality services we provided. If your account has been sent to one of our collection agencies, please work with them directly to resolve your balance before additional interest and penalties (including credit bureau reporting, administrative, and legal fees) occur. You will find their phone number on the collection letters and invoices you receive. Once an account is sent to our third party collections agency, the above billing companies and Element Medical Imaging are no longer involved in the payment process.
Debit/Credit Card Payment
Payment options when contacting the billing office include:
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Direct all payments and inquiries to:
Element Medical Imaging
P.O. Box 803312
Kansas City, MO 64180
When submitting payment for services, please include the patient name and account number.
On-Line Bill Payment
When submitting payment for services, please include the patient name and account number.
For Patients
Thank you for choosing Element Medical Imaging.
We strive to provide you and your family with convenient, high-quality, patient-driven care. Element Medical Imaging makes it easier for you to take a more active, informed role in managing your healthcare needs, and empowers you to better understand. Our website has many resources to assist you with questions you may have and information you may be looking for.
Patient Portal
We provide our patients access to our Patient Portal to manage your Electronic Health Record (EHR). In order to protect your privacy, identity verification is required before you can access your records. A secure e-mail will be sent from our staff to the e-mail you provide at registration which provides details on how to gain access to your personal, secure EHR.
Online Appointment Request
If it's after business hours or inconvenient for you to call at the moment, please submit our Online Appointment Request Form. Our representative will call you and schedule your appointment at your convenience.
Pricing Transparency
We believe being open and honest about pricing is a benefit to our patients and an important part of your health care decision process. We have provided you with access to our Online Pricing Tool. At Element Medical Imaging, cost savings can be realized without compromising quality, technology or superior service.
Billing & Insurance
Visit our Billing Page to pay your bill online or find out who to contact with your billing question. We accept most major insurance plans, for complete details please visit our Insurance Page.
Patient Forms
Our Patient Forms page will provide you with links to forms you may need prior to your appointment; or if you would like to request your medical records.
Services & Procedures
At Element Medical Imaging, we offer a wide array of diagnostic imaging services to you and your family. On our Services & Procedures page you will find links to many of the exams and procedures we provide with details on what to expect when you come in for your appointment. It's an excellent place to start if you have questions, but you can always contact our staff at 913.469.8998 if you need more information.
Patient Satisfaction Survey
We welcome your feedback! Be sure to fill out our quick online survey to share your experience.
Frequently Asked Questions
We do our best to answer some of the most common questions on our FAQ page, however, please give us a call if you need more information, 913.469.8998.
On-Line Bill Payment
